StepSend Privacy Policy
Effective Date: May 5, 2024
Welcome to StepSend. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our file-sharing platform and services ("Service", "Platform", "Website", "Mobile App").
1. Information We Collect
1.1. Personal Information
When you create an account or use our Service, we may collect the following personal information: Name, Email address, Contact information, Payment information (if applicable), Any other information you provide to us.
1.2. Usage Data
We automatically collect information about how you access and use the Service, including: IP address, Browser type and version, Operating system, Device information, Date and time of access, Pages visited, and actions taken on our platform.
1.3. Files
We collect and store the files you upload, share, and store through our Service ("User Content").
2. How We Use Your Information
We use the information we collect for the following purposes: To provide, operate, and maintain the Service, To process transactions and send you related information, including purchase confirmations and invoices, To manage your account and provide customer support, To communicate with you about updates, offers, and other news related to the Service, To monitor and analyze usage and trends to improve the Service, To protect the security and integrity of the Service, To comply with legal obligations and enforce our terms and policies
3. Sharing Your Information
We do not share your personal information with third parties except as described in this Privacy Policy or with your consent. We may share information in the following circumstances:
3.1. Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data storage, and customer support. These service providers are required to protect your information and use it only for the purposes we specify.
3.2. Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
3.3. Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.
4. Security of Your Information
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
5.1. Access and Update
You can access and update your personal information by logging into your account. If you need assistance, please contact us at stepsendapp@gmail.com.
5.2. Deletion
You can request the deletion of your account and personal information by contacting us at stepsendapp@gmail.com. We will take reasonable steps to delete your information, except where we are required to retain it by law.
5.3. Opt-Out
You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails or by contacting us at stepsendapp@gmail.com. Even if you opt-out of receiving promotional messages, we may still send you transactional or administrative messages.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.
7. Children's Privacy
Our Service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at stepsendapp@gmail.com, 3 Audrey Avenue, Oyster Bay, NY 11771. By using StepSend, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
